Email at your domain (optional)

Using our email is optional; your website works without it. If you use it, add your mailbox to your phone and computer with IMAP.

Create a mailbox

Open the Mail tab. If your domain isn't listed, click Add Mail Domain, enter your domain and click Save.

Mail tab listing the demo.com mail domain — The Mail tab.

Click your domain, then Add Mail Account.
Enter the first part of the address (for example hello for hello@demo.com) and a strong password, then click Save.

Add Mail Account form with account name and an empty password field — Add Mail Account.

Mail accounts list for demo.com showing hello@demo.com — Your mailboxes for demo.com.

Your plan includes up to 10 mailboxes.

Set up email on your phone and computer (IMAP)

In your email app, add an account, choose IMAP (sometimes "manual setup" or "other") and enter:

Email app settings
Setting	Value
Account type	IMAP
Incoming (IMAP) server	`mail.1.bunnyly.com`
Incoming port & security	`993` with SSL/TLS
Outgoing (SMTP) server	`mail.1.bunnyly.com`
Outgoing port & security	`587` with STARTTLS or `465` with SSL/TLS
Username (incoming and outgoing)	Your full email address, e.g. `hello@yourbusiness.com`
Password	The mailbox password you chose when creating the mailbox
Outgoing server requires sign-in	Yes, use the same username and password

Use these server names Always use mail.1.bunnyly.com, not mail.yourdomain. That avoids certificate warnings.

Webmail in your browser

Go to https://webmail.1.bunnyly.com.
Enter your full email address and mailbox password, then log in.

Webmail login page on a phone — Webmail login on a phone.

Sending email (on request)

Receiving works as soon as your domain points to us. Sending is switched on per address, on request: email support@1.bunnyly.com with the exact addresses you want to send from. No passwords needed.

Forwarding isn't supported

Forwarding to outside addresses (like Gmail or Outlook.com) isn't supported. Add your mailbox to the app you already use with IMAP instead; most apps show several accounts side by side.

If something doesn't work

The password is rejected

Use your full email address as the username. Try it at Webmail; if that fails too, set a new password in the panel: Mail → your domain → edit the account.

I can receive but not send

Check that sending is switched on for that address, and that the outgoing server is mail.1.bunnyly.com, port 587 (STARTTLS) or 465 (SSL/TLS), with sign-in on.

No email arrives

Your domain's nameservers must point to us (check) and the domain needs Mail Support.