Frequently asked questions
Short answers. Click a question to open it.
All questions
Where do I log in?
What are your nameservers?
ns1.1.bunnyly.com and ns2.1.bunnyly.com. Set them at your registrar.
Do I need my own domain?
Yes. Your domain stays with your registrar; you only change its nameservers.
My domain doesn't work after adding it.
Check that DNS Support was ticked when adding it, and that the nameservers point to us. Details.
Where is my WordPress password?
In wp-credentials-yourdomain.txt in your home folder. Step by step.
Can I use my own site instead of WordPress?
Yes. Delete the WordPress files and upload your own. How.
Do I update WordPress myself?
No. Core, plugins and themes update automatically.
Can I use SSH?
No command line. Use the File Manager or SFTP with an SSH key.
Do I have to use your email?
No, it's optional. Email at your domain.
Why can't I send email?
Sending is switched on per address, on request. How.
Can I forward email to Gmail?
No, forwarding isn't supported. Add your mailbox to the Gmail app with IMAP.
What are the email settings?
Server mail.1.bunnyly.com, IMAP 993 SSL/TLS, SMTP 587 STARTTLS or 465 SSL/TLS, full email address as username.
Are backups included?
Yes, nightly; the last 3 are kept. Backups.